HIPAA Compliant Scanning

MEDICAL RECORDS

SCANNING SERVICE

EMR EHR Prepared

Orlando Medical Practices Trust Their Central Florida Scanning Partner

 

Your trusted Central Florida medical records scanning partner. Orlando, Kissimmee, and Sanford medical practices choose VDOCS—Florida's established medical records digitization experts—for professional, HIPAA-compliant scanning services throughout Central Florida. With 20+ years serving Florida healthcare, we understand the unique needs of Orlando's diverse medical community.

Central Florida medical providers trust VDOCS for secure, reliable medical records transformation. As your established Florida partner, we provide the expertise and accountability that only comes from two decades of healthcare document experience.


Medical Records Scanning Experts Since 2004


VDOCS Corporation specializes in HIPAA-compliant medical records scanning for healthcare facilities throughout Florida, located in the Tampa Bay area. Since 2004, Stefan's systems engineering expertise and Anabella's healthcare background have driven our mission: creating secure document solutions that seamlessly integrate with EMR and EHR systems.

With 30+ years of enterprise experience and real-world understanding of high-pressure healthcare environments, VDOCS has built our entire approach around one critical goal—ensuring patient records are always accessible when you need them most. From urgent chart requests to complete practice digitization, we understand that in healthcare, every second counts.

20+ Years of Excellence in Florida   |   All Inclusive Pricing   |   No Hidden Fees



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Schedule your Document Pickup

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Call / Text :  727-501-9800


 

 

Frequently Asked Questions - Medical Records

 

 

Why Medical Practices Choose VDOCS:

 

Retirement Community Expertise - Complex medical record specialists

Hurricane Protection - Digital records safe from coastal weather

Seasonal Flexibility - Priority processing during peak months

HIPAA Compliance - Business Associate Agreement protection

EMR Integration - Seamless connection to your practice systems

Transparent Pricing - No hidden fees, detailed audit reports

 

Medical Records Scanning Testimonials
MARGARET A.

"Your service is great!  EOB's are now very easy to locate and we print the documents we need. Thank you for the great customer service."

TRACEY K.

"Thank you for taking the time to pull the charts while you are scanning our records. We needed them for our patient appointments. "

DEBBIE K.

"The bookmarks in the historical charts make it very easy to identify the sections. And we only need to upload one file into the EMR."

LAURA R.

"The new way of filing records saves us so much time. And it is so easy to find anything now."

VDOCS Medical Records Scanning

VDOCS Quality Medical Records Scanning Process 


  • Packing Your Medical Records
  • Receiving and Inventory of Your Medical Records
  • Document Preparation and Scanning
  • Scanning Technology
  • Quality Control
  • Indexing
  • Conversion to Full Text searchable PDF with OCR
  • Creation of Document Types as Bookmarks
  • File Prioritization (get a chart you need asap)
  • Certified Document Destruction
  • Audit of Scanned Records
  • Pricing based on actual scans 


Medical Records Scanning Specialist


As a medical records scanning specialist, VDOCS understands the intricacies of medical practices, especially when it comes to managing medical records. Our goal is to provide your medical business with innovative, cost-effective, and productive scanning solutions that make document filing and medical records maintenance easy and efficient.

At VDOCS, we take HIPAA compliance seriously, and we only work with medical records under the HIPAA Business Associate Agreement. We have extensive experience in properly handling medical records, ensuring that they remain secure and confidential at all times.

In medical practice, each time a patient receives healthcare services, a record or document of the intervention and treatment outcome is produced, which needs to be maintained. With a large number of patients and a high volume of documents, it can be challenging to file them properly based on various filing techniques.

That's where VDOCS comes in. We have developed a closed-loop process for medical records scanning that provides you with a secure and comprehensive solution that you can trust to get the job done. We have pioneered several options for medical records scanning that are still unique in the industry.

With VDOCS, you can streamline your medical records management and increase productivity. Our scanning solutions provide you with easy access to your medical records, allowing you to focus on what matters most: providing high-quality care to your patients.

Contact VDOCS today to learn more about our medical records scanning services and how we can help your medical practice save time and money while ensuring HIPAA compliance.



How to Get Started with VDOCS Medical Records Scanning


I. Pick up

     1.1.: Packing & Pickup

  • VDOCS staff handles all packing, boxing, and transportation
  • Each box is labeled and entered into our tracking system
  • Scheduled pickup from your practice

    1.2.: Receiving & Inventory

  • Boxes validated against our inventory system
  • Complete accountability for all records
  • Confirmation sent to your practice


2. Medical Records Scanning

   2.1.: Document Preparation & Scanning

  • Documents prepped and scanned in one seamless process
  • Two-sided scanning in mixed color/black-and-white mode
  • Top-of-the-line production scanners handle all media types

   2.2.: Quality Control

  • Every document and image quality-checked
  • Blank pages removed, orientation corrected
  • Images not meeting standards are rescanned

   2.3.: Indexing & Integration

  • Custom indexing: Last Name, First Name, DOB, Patient ID
  • Integration with your existing practice management system
  • Searchable, EMR-ready files


3. Your Medical Records are Ready

    3.1.: Delivery & Return

  • Secure digital delivery to your specified system
  • Original documents returned or certified shredding
  • Complete audit report provided


Your Digital Medical Records 

 

What you get...

 

Conversion to Full Text Searchable PDF Files - OCR 

 

We use top-of-the-line conversion software, including autoINDEX > autoFILER, to convert the scanned documents into full-text searchable OCR PDF files. This means that the text within the PDF becomes searchable, allowing you to easily search for specific keywords or content within your records.

Our advanced technology ensures that your documents are accurately converted, with every effort made to maintain the integrity and quality of the original documents. We understand that accuracy and attention to detail are crucial when it comes to document scanning, and we take great pride in delivering exceptional results every time.

 

Sections or Bookmarks in Chart

When it comes to medical records, organization is key. At VDOCS, we understand that medical records are often organized into different sections, such as progress notes, insurance, referrals, and more. For larger charts, we provide the patient record as one full-text searchable PDF file, which includes bookmarks for each section. This makes it easy to navigate through the chart and find the information you need quickly.

With our advanced technology, you can search the entire medical record using thumbnails, bookmarks, and keywords. This allows you to quickly and easily find the information you need without having to spend hours sifting through paper documents. Our goal is to make medical record management as easy and efficient as possible, so you can focus on providing the best care for your patients.


File Prioritizing

To take advantage of this service, simply provide us with a list of the patients who have appointments, and we will prioritize the scanning of their charts. However, the medical charts must be properly labeled and organized in boxes so that we can quickly and easily locate the specific records.

By prioritizing the scanning of these charts, we help your practice provide better and more efficient care to your patients while also ensuring that their medical records are accurately and securely stored in digital format.



EMR / EHR Integration

Unfortunately, many EMR companies do not pay attention to how much time a medical practice spends importing documents into the EMR / EHR. VDOCS worked with several EMR companies to automatically import scanned records into the Electronic Medical Records System. Scanned records and ongoing records are automatically transferred as the correct document type to the correct patient record. This process is automated and saves medical offices about 50% to 90% of electronic filing time. However, many EMR vendors do not see a need to provide productive document routing methods and require the practice to spend a huge amount of time transferring chart by chart into the EMR. In summary, if your EMR company allows the automatic import of charts, we would be able to help you set up this time-saving process.



Certified Document Destruction

After an agreed period, VDOCS would have the documents certified destroyed. VDOCS does not do shredding or document destruction services. Our partner PROSHRED Security is providing this service with their On-Site secure shredding services. After you provide us the OK to have the documents destroyed, PROSHRED Security will then On-Site destroy and shred the documents. After this is completed, you receive a Certificate of Destruction



Final Image Count - Audit Report

VDOCS audit reports provide complete transparency about the final image volume. After VDOCS scans your medical records, all pages in each document will be counted with our document audit software. The PDF files will be checked, and we will generate a report with the File Name, the number of pages, and the document size. We base our billing on the final images that are in the documents, not the number of scans that it took to get there.


Pricing

At VDOCS, we offer transparent and competitive pricing for our scanning services. We provide a cost-per-scan pricing model that includes all the necessary services to convert your medical records into electronic charts. You can trust that there are no hidden costs or surprises, and the final price is based on the number of images multiplied by the cost per scan, as determined by the document audit report.

Our pricing is based on several factors, such as the number of boxes of charts you need to be scanned, the average number of pages per chart, how the charts are organized, the number of sections and document types per chart, the estimated amount of two-sided pages, and the presence of staples in the charts. We'll work with you to determine the best pricing plan based on your specific needs.

Historically, the pricing for medical record scanning services has been between $0.05 to $0.09 per image. In some instances, the price can go up to $0.12 per image. However, we strive to offer competitive pricing that is affordable and fair for our clients.

We understand that every project is unique, and we'll work closely with you to provide an accurate estimate of the cost of your scanning project. Additionally, we offer different turnaround times to accommodate your needs. Contact us today to get a customized quote for your medical record scanning project.


How the Pricing is determined


Scanning is labor-intensive, and as more labor is required to complete the job, as more expensive the job could become.

A few questions that can help determine the price for the scanning services:

- How many boxes of charts do you need to be scanned? Or you can measure the linear footage of the records on your shelves.
- The average number of pages per chart. (Note: We know it varies a lot, but the first guess is normally the best guess).
- How are the charts organized? Metal fastener, etc.?
- How many sections and document types do you have per chart?
- The guesstimated amount of two-sided pages in percent?
- Are there many staples in the charts?
- What turnaround time do you need?

Contact us Today to discuss your Medical Records Scanning 


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Schedule your Document Pickup

or

Call / Text :  727-501-9800


Proudly Serving Central Florida's Medical Community

Orange County: Orlando, Winter Park, Apopka, Ocoee, Winter Garden, Windermere, Dr. Phillips, Lake Nona, Hunters Creek, Pine Hills, Conway, Belle Isle
Osceola County: Kissimmee, St. Cloud, Poinciana, Celebration, Four Corners
Seminole County: Sanford, Altamonte Springs, Casselberry, Winter Springs, Longwood, Lake Mary
Volusia County: DeLand, Deltona, Ormond Beach, Orange City

FAQ - Frequently Asked Questions - VDOCS Medical Records Scanning


FAQ - Frequently Asked Questions


Medical Records Services

How long has VDOCS been providing medical records scanning?
VDOCS has specialized in medical records digitization since 2004, serving healthcare facilities throughout Florida from our Tampa Bay location. We combine 30+ years of enterprise experience with real-world understanding of high-pressure healthcare environments.
What makes VDOCS different for medical records scanning?
Our founders bring unique expertise—Stefan’s systems engineering background and Anabella’s healthcare experience. Our approach is built around one goal: ensuring patient records are accessible when you need them most, because in healthcare every second counts.
Are you HIPAA compliant?
Absolutely. We operate under a HIPAA Business Associate Agreement and follow strict HIPAA privacy processes across our scanning and conversion workflow to keep records secure and confidential.

Services & Process

What is your medical records scanning process?
Our comprehensive 3-step process:
  1. Packing & Pickup
    • We handle packing, boxing, transportation with complete tracking
    • Receiving & Inventory: boxes validated in our system; confirmation sent
  2. Scanning
    • Prep & two-sided scanning in mixed color/B&W mode
    • Quality control: blanks removed; orientation corrected
    • Indexing & EMR-ready file preparation
  3. Delivery & Return
    • Secure digital delivery
    • Originals returned or certified destruction
What scanning technology do you use?
Top-of-the-line production scanners that handle all media types with two-sided scanning in mixed color and black-and-white mode, ensuring accurate conversion and document integrity.
Do you offer full-text searchable documents?
Yes. We produce full-text searchable OCR PDF files using advanced conversion software, including our autoINDEX > autoFILER system for quick keyword search across records.
Bookmarking of medical charts
We add PDF bookmarks—like a built-in table of contents—so you can jump directly to sections (e.g., progress notes, insurance, referrals) in any PDF viewer.

Document Organization & Features

How do you organize scanned medical records?
Larger charts are delivered as a single searchable PDF with bookmarks per section (e.g., progress notes, insurance, referrals). Thumbnails, bookmarks, and keywords make navigation fast and precise.
Can you prioritize urgent charts?
Yes. Provide a list of patients with upcoming appointments and we will prioritize their charts. Please label and organize charts in boxes for quick retrieval.
What indexing options do you provide?
Custom indexing such as Last Name, First Name, Date of Birth, and Patient ID. We integrate indexing with your practice management system for EMR-ready files.

Security & Document Handling

How do you ensure document security during the process?
We maintain full accountability through box tracking, validating all boxes against inventory, and following strict HIPAA protocols. All staff are trained in proper medical record handling.
What happens to original documents after scanning?
Originals can be returned to your practice or destroyed via certified shredding. After secure destruction, you receive a Certificate of Destruction.
How do you maintain chain of custody?
Each box is labeled and entered at pickup, validated upon receipt, and tracked end-to-end. Confirmation and accountability are maintained throughout the project.

Pricing & Billing

How much does medical records scanning cost?
Historically $0.05–$0.12 per image, with most projects between $0.05–$0.09 per image. Transparent, competitive pricing with no hidden costs or surprises.
How is pricing determined?
Factors include:
  • Number of boxes or linear footage
  • Average pages per chart
  • Chart organization (fasteners, sections, etc.)
  • Number of document types per chart
  • Estimated percentage of two-sided pages
  • Presence of staples
  • Required turnaround time
How do you calculate final billing?
Billing is based on final images in the documents, not scans attempted. Our audit software reports file name, page count, and document size for each record.
Are there any hidden fees?
No. Pricing is transparent and all-inclusive. Final price = number of images × cost per scan, as shown in our detailed audit report.

Quality Control & Reporting

What quality control measures do you have?
Every document and image is quality-checked; blanks removed; orientation corrected; and any unacceptable images rescanned to meet standards.
Do you provide audit reports?
Yes. We deliver complete audit reports with file names, page counts, and document sizes for transparency and accountability.
What if documents are damaged or fragile?
Our experienced staff assess condition and use appropriate archival handling techniques to safely digitize fragile or damaged records.

Getting Started

How do I get a quote for my medical records scanning project?
For a free quote:
What information do you need to provide a quote?
To estimate accurately, please share:
  • Number of boxes or linear footage on shelves
  • Average pages per chart
  • Chart organization (fasteners, sections, etc.)
  • Number of document types per chart
  • Estimated percentage of two-sided pages
  • Presence of staples
  • Required turnaround time
  • Photos of representative charts (optional, helpful)
Do you handle the pickup and transportation?
Yes. Our staff handle packing, boxing, and transportation. We schedule pickup and manage logistics with full tracking and accountability.
Can you work around our practice schedule?
Absolutely. We coordinate pickups and project timelines to minimize disruption to patient care operations.

Turnaround Time & Special Services

What are your typical turnaround times?
Timelines vary by project size and complexity. We offer multiple turnaround options and can discuss rush services for urgent needs.
Do you offer rush services for urgent needs?
Yes. We can prioritize specific charts or entire projects based on your urgency.
Can you handle large-scale practice digitization?
Absolutely. From individual chart requests to complete practice digitization, we have the capacity and experience to handle projects of any size while maintaining high quality standards.
....serving Florida since 2004